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Terms and Conditions

Welcome to MIMS Online Appointment..!

IPIX Solutions is the author and publisher of the software Aster MIMS Online Appointment (including all the files and images contained in or generated by the software, and all the accompanying data). Aster MIMS Online Appointment is developed for creating a better platform to enhance the overall experience for both Provider (Hospitals, Doctors, Diagnostic Centers, Medical Labs and Pharmacies and any personnel associated with the health sector) and Clients (Patients or anyone with access to the ‘Aster MIMS Online Appointment’) by helping to find /manage / organize information regarding the availability of doctors ,hospitals, pathology laboratories, diagnostic centers, medical labs along with appointments, and medical information.

The below specified terms and conditions will spell out what you can expect from us, and what we expect from you. ”). By accessing and using the Aster MIMS Online Appointment, you agree to be bound by these and all other terms and policies that appear on the Aster MIMS Online Appointment. If you do not wish to be bound by any of these Terms and Conditions, please do not use the System or Services.

We also reserve the right to suspend or terminate your access to Aster MIMS Online Appointment at any time, without notice and without liability, if we reasonably determine that you have breached the below mentioned Terms and Conditions.

Account information

One-Time Registration


Choosing Doctors

Client Commitment

The client/patient is bound to respect the appointment obtained through Aster MIMS Online Appointment. The cancellation of the appointment must be done for any important/uncontrolled reason, as cancelation of appointments has high implication on other patients who seek appointment at the same time and the involved doctor’s precious time.

Appointment Cancellation

For an important and/or uncontrolled reason of canceling or postponing of any already made appointment, it is mandatory that communication to the Doctor must be done as soon as possible. We possess the right to deny the use of Aster MIMS Online Appointment by someone who cancels the appointments for unjustified/uncertain reasons.

Refund Policy

Appointment Rescheduling

Fees and Charges

Aster MIMS Online Appointment has no control or concern over the extra fees and costs charged by health care professional/ hospitals listed in the Aster MIMS Online Appointment. The extra charges incurred for any medical services rendered by collaborating health care professional profiled on Aster MIMS Online Appointment will apply and will be entirely your responsibility.


Even if we delay in enforcing any of these Terms and Conditions, we can still enforce them later. If you miss a payment and we do not chase you but we still continue to provide the services, we can still require you to make the payment at a later date.

Changes to Terms and Conditions

We may change these Terms and Conditions at any time, as we reasonably deem appropriate. Upon any further changes, we will post the amended agreement on this page with notice of the changes. If at any time you choose not to accept these Terms and Conditions, then please do not use ‘(System Name)’.

Get in Touch with us

You can reach out to us for all questions and directions related to this Terms and Conditions.

Email us at ‘’.

Contact Us

Malabar Institute of Medical Sciences Ltd.

Mini By-pass Road, Govindapuram P.O., Calicut - 673 016, Kerala, India.

Phone: + 91-495- 3911 400, 2488 000

Fax :+ 91-495-2741329


Booking done online is subject to change depending upon doctors availability and any emergencies in the process